Our commitment
Gericke Family | Technology Services is an independently operated technology support practice. Remote access is used only on systems owned by the operator or where the device owner or authorized administrator has expressly approved access.
Information involved in support
Providing support may require contact information, device inventory and identifiers, operating system information, maintenance and backup status, and diagnostic logs. Such information is used to deliver and secure authorized support, not sold for advertising.
Remote access and authorization
Remote access is limited to authorized scope, with authentication and appropriate access controls. Owners or authorized representatives may request that access be removed. We do not access devices without permission.
Automation and support expectations
Automated monitoring, updates, alerts, and backup checks can reduce manual effort but do not constitute continuous human supervision or a guaranteed emergency response. Any service coverage or escalation terms must be agreed for a specific engagement.
Contact
For privacy, access, or service questions, contact us using the secure form. Do not send passwords or confidential account details through the form.
Updated November 2026.